You can return any product purchased from the Nobody Is Not Loved store by following the instructions below.

All emails will be answered within 24-48 business hours, excluding weekends and all major holidays. Please allow an additional 1-2 business days for responses during big restocks and new launches.

Return/Exchange Address:

Logsta Logistik
Gefährlich
Elbestraße 2
84453 Mühldorf am Inn

The costs for returns need to be covered by the customers. We do not provide return
labels unless your order was incorrect or damaged upon delivery. Please reach out for further information for returns or if you received an incorrect or damaged order.

In case you need to return a product, this must be completed within 14 days of your delivery date. 

We do not accept any returns or exchanges on items that have been washed, worn, or appear to have been damaged by the customer. Any defective or damaged merchandise must be reported to our customer service team before returning so we can handle the situation on a case-by-case basis.

Please fill in this form, print it and include it in your return package with the following necessary information:

It is very important to include the printed and/or the delivery in the package so our logistics can match the return with your customer account. We are not responsible for untraceable or non-identifiable packages. 

We recommend all shipments sent back to our fulfillment center are done so via a traceable carrier. We are not responsible for packages not received if sent via a non-traceable carrier*

Shipping is NOT refundable.

Once your return shipment reaches our facility, our customer service team will contact you to confirm the return. A customer service team member will process the refund for the full amount of the item(s) and any applicable tax (minus the shipping fees) back onto the original card used to purchase the product. The return/exchange process can take anywhere from 7-10 business days. At any time during that process, our customer service team will be there to help answer questions.

For updates, refund
information, or any other inquiry not listed here, please email hallo@istgefaehrlich.de